Patient Service Representative (opens in new window)

Northern Virginia Oral & Maxillofacial Surgery Associates; Virginia; Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team environment

Modern dental technology

Job summary

Northern Virginia Oral Maxillofacial Surgery Associates in Woodbridge, Virginia seeks a Patient Service Representative to join our clinical team. You will greet patients, answer phones, schedule appointments, and assist with financing and treatment planning while supporting staff and the Office Manager.

Ideal candidates have at least 1 year in a dental/medical office, are bilingual in Spanish, and can verify insurance and coordinate with patients.

Qualifications

• 1 year experience in dental/medical/healthcare office
• Spanish bilingual required
• Experience with insurance verification and appointment scheduling

Responsibilities

• Greet and assist patients upon arrival and departure
• Answer phones and respond to inquiries per policy
• Schedule and maintain appointment book
• Verify patient insurance and assist with treatment plan financing
• Post charges and payments to patient accounts
• Maintain a clean, welcoming waiting area

Skills

Customer service

Bilingual Spanish

Insurance verification

Appointment scheduling

Job description

# Patient Service RepresentativeWoodbridge, VAApplyShare on:Facebook |Twitter |LinkedIn## Overview**Northern Virginia Oral Maxillofacial Surgery Associates** is looking for a **Patient Service Representative** in **Woodbridge, Virginia** to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.**Position Overview:**This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.**What we offer:*** Pay: min$22-max$25 per hour* Full time: Monday - Friday 8am-4pm* Health, dental, and vision insurance (individual and family coverage)* Life insurance and disability benefits* 401(k) plan* Team-oriented work environment with access to modern dental technology## Responsibilities* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal* Respond to patient questions and or concerns according to policies* Answering Telephones* Scheduling Appointments* Maintaining Appointment Book* Confirming Appointments* Follow up on no shows/cancellation of Appointments* Register Patients on sign in sheet* Post charges and payments to patient accounts* Checking voicemail on a daily basis* Maintain a clean and friendly waiting area for patients## Qualifications* 1 year experience working in a dental, medical, or other health-care office* Bilingual Spanish speaking* Experience with insurance verification, treatment planning and appointment scheduling.* Knowledge of insurance plans (HMO/PPO), is a plus* Must have exceptional customer service skills**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.