Patient Service Representative

Dental One As; Dearborn (MI); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental services

Life insurance

Vision insurance

Long term disability

Section 125 - Flexible SpendingAccount

401K

EAP program

DCA voluntary supplemental insurance

Job summary

DCA is seeking a Patient Service Representative to join our clinical team. The role focuses on delivering high-quality patient care in a warm, welcoming environment while providing administrative support to the office and staff.

You will answer phones, handle patient inquiries, schedule appointments, and assist with treatment plans and financial arrangements, contributing to a smooth patient experience.

Qualifications

• Excellent customer service mindset and willingness to learn in a dental setting.
• Ability to handle patient inquiries and maintain a warm, welcoming demeanor.

Responsibilities

• Answer phones and handle patient inquiries.
• Schedule and manage appointments.
• Assist with completing patient treatment plans and arranging financial options.
• Support staff and patients in a team-based office environment.

Job description

[LOCATION] is looking for a Patient Service Representative in [CITY, STATE], to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients’ lives through exceptional oral care.

Additional benefits

• Medical insurance
• Dental services
• Life insurance
• Vision insurance
• Long term disability
• Section 125 - Flexible Spending Account
• 401K
• EAP program
• DCA voluntary supplemental insurance products

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