Patient Service Representative

Towncare Dental Partnership; Glenside (PA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Team-oriented work environment

Job summary

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to join our clinical team, delivering high-level patient care and supporting a team-based environment. You will handle phones, schedule appointments, and assist patients with treatment plans and financial options.

This full-time role offers competitive hourly pay, health, dental, vision insurance, life and disability benefits, a 401(k) plan, and access to modern dental technology in a supportive workplace.

Qualifications

• Excellent customer service and interpersonal skills.
• Willingness to learn and grow in the dental field.
• Interest in assisting patients with treatment plans and financial options.

Responsibilities

• Greet patients and acknowledge them upon arrival.
• Respond to patient questions and concerns per policies.
• Answer phones and schedule appointments.
• Maintain and confirm appointment books; follow up on no-shows or cancellations.
• Register patients and post charges/payments to accounts.

Skills

Customer service

Phone etiquette

Scheduling

Teamwork

Job description

Overview

Dental Solutionsis looking for a Patient Service Representativein Wyncote,PA to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.

Position Overview:

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.

What we offer:

• Pay: $21.00 - $24.00 per hour
• Full-time Schedule: Monday-Thursday 9-5 every other Friday 9-2
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Responsibilities

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts