Dental Front Desk Pro: Patient Care & Scheduling

Dental Solutions; Northern (KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health/Dental/Vision insurance

Life insurance & disability

401(k) plan

Team-oriented environment

Paid time off

Flexible Spending Account (Section 125

Student loan consolidation

Job summary

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to join our front desk team. You will greet patients, answer phones, schedule appointments, and help patients understand treatment plans and flexible financial arrangements.

The role emphasizes warm, patient-centered service in a modern practice. The position offers full-time hours, competitive hourly pay and benefits including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a

Qualifications

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Responsibilities

• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills

Customer service

Telephone handling

Scheduling

Insurance knowledge

Dental/medical office experience

Job description

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to join our front desk team. You will greet patients, answer phones, schedule appointments, and help patients understand treatment plans and flexible financial arrangements.

The role emphasizes warm, patient-centered service in a modern practice. The position offers full-time hours, competitive hourly pay and benefits including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a