Dental Patient Concierge & Scheduling Specialist

Dental Care Alliance; Glenside (PA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k)

Team-oriented work environment

Job summary

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to provide top-level patient care in a team-based dental office. You will answer phones, schedule appointments, assist with treatment plans and financing, and support staff in daily operations.

This role emphasizes welcoming patient interactions, accurate billing support, and flexible assistance across front-office tasks to ensure smooth patient flow and a positive experience.

Qualifications

• Customer-service oriented with a welcoming demeanor.
• Ability to handle phones and scheduling efficiently.
• Willingness to learn and grow in the dental field.
• Experience in a fast-paced office is a plus.

Responsibilities

• Acknowledge, smile and greet patients upon arrival/dismissal.
• Respond to patient questions and concerns per DCA policies.
• Answering telephones.
• Scheduling appointments.
• Maintaining the appointment book.
• Confirming appointments.
• Follow up on no-shows/cancellations.
• Register patients on sign-in sheet.
• Post charges and payments to patient accounts.

Skills

Customer service

Phone answering

Scheduling

Appointment management

Billing support

Team player

Willingness to learn

Patient greeting

Job description

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to provide top-level patient care in a team-based dental office. You will answer phones, schedule appointments, assist with treatment plans and financing, and support staff in daily operations.

This role emphasizes welcoming patient interactions, accurate billing support, and flexible assistance across front-office tasks to ensure smooth patient flow and a positive experience.