Patient Services Representative

Talentify; Cherry Hill Township (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical & Vision

Dental Coverage

401(k) Match

Paid Time Off

Employee Referral Program

Employee Discounts

Pet Insurance

Tech & Training

Life & Disability Insurance

Job summary

Pediatric Dental Associates in Cherry Hill, NJ is seeking a Patient Services Representative to join our friendly team. You will be the first point of contact, delivering excellent customer service from check-in to check-out and helping ensure a smooth patient experience.

The ideal candidate is motivated, possesses solid communication skills, and enjoys working with children in a pediatric setting. Prior front desk experience in a medical/dental practice is a plus, with responsibilities including

Qualifications

• Motivated and willing to learn on the job.
• Experience working at the front desk of a medical/dental practice is preferred.
• Strong customer service skills with good communication.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families.
• Serve as liaison between patients and staff by preparing charts and keeping records organized.
• Filing and scanning medical documents and office forms as directed.
• Verify patient demographics, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Maintain cleanliness and order in the front office area.

Skills

Customer service

Front desk experience

Communication

Team player

Multi-line phone handling

Job description

Overview

Pediatric Dental Associates is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
• Filing and scanning medical documents and office forms as directed
• Verifying all patient demographic, health, pharmacy, and insurance information
• Schedule and confirm patient appointments
• Cleaning the front office work area and other maintenance assignments as directed

Qualifications

• Motivated and willing to learn on the job
• Experience working in the front desk area of a medical/dental practice preferred
• Strong customer service skills; ability to communicate well
• Demonstrated desire to work with children in a pediatric setting
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Pay:

Starting at $17.00

Schedule:

Monday - Thursday 7:45am - 5:00pm, Friday 8:00am-12:00pm

Location:

Cherry Hill, NJ

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:

• Medical and Vision Insurance: You're eligible starting the first month after you join.
• Dental Coverage: Enjoy this benefit with $0 premium.
• 401(k) Plan with Company Match: We help you plan for your future with our matching program.
• Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
• Employee Referral Program: Earn rewards for bringing talented individuals to our team.
• Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
• Pet Insurance: We understand the importance of furry family members too.
• Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
• Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.

Who We Are

Pediatric Dental Associates is a thriving practice with locations in Philadelphia, Bucks County, Pennsylvania, and Cherry Hill, New Jersey. Founded in 1975, PDA has grown to serve 100,000+ patient visits annually. In addition, the practice operates leading pediatric residency programs through partnerships with Temple University Hospital and Cooper University Hospital. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.