Patient Service Representative (opens in new window)

Dental Solutions; Northern (KY); Híbrido; USD 29.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health/Dental/Vision insurance

Life insurance & disability

401(k) plan

Team-oriented environment

Paid time off

Flexible Spending Account (Section 125

Student loan consolidation

Descripción de la vacante

Dental Solutions in Wyncote, PA is seeking a Patient Service Representative to join our front desk team. You will greet patients, answer phones, schedule appointments, and help patients understand treatment plans and flexible financial arrangements.

The role emphasizes warm, patient-centered service in a modern practice. The position offers full-time hours, competitive hourly pay and benefits including health, dental, and vision insurance, life and disability coverage, a 401(k) plan, and a

Formación

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

Responsabilidades

• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Conocimientos

Customer service

Telephone handling

Scheduling

Insurance knowledge

Dental/medical office experience

Descripción del empleo

# Patient Service RepresentativeWyncote, PAApplyShare on:Facebook |Twitter |LinkedIn## Overview**Dental Solutions** is looking for a **Patient Service Representative** in **Wyncote**,**PA** to join our clinical team by providing a high level of patient care and satisfaction while operating team-based environment. We take pride in providing comprehensive, personalized care in warm and welcoming environment, prioritizing patient comfort and advanced treatments for optimal oral health.**Position Overview:**This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and desired to get started in the dental field. environment. The person will be a support person to all the staff members and patients in his/her office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Join our team and make a meaningful impact on patients' lives through exceptional oral care.**What we offer:*** Pay: $21.00 - $24.00 per hour* Full-time Schedule: Monday-Thursday 9-5 every other Friday 9-2* Health, dental, and vision insurance (individual and family coverage)* Life insurance and disability benefits* 401(k) plan* Team-oriented work environment with access to modern dental technology**How to Apply:** If you are a dedicated Patient Service Representatives looking to advance your career in a modern, patient-centered practice, we invite you to apply by submitting your CV.*Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!*## Responsibilities* Customer Service; acknowledge, smile and greet patients upon arrival/dismissal* Respond to patient questions and or concerns according to DCA Policies* Answering Telephones* Scheduling Appointments* Maintaining Appointment Book* Confirming Appointments* Follow up on no shows/cancellation of Appointments* Register Patients on sign in sheet* Post charges and payments to patient accounts* Checking voicemail on a daily basis* Maintain a clean and friendly waiting area for patients## Qualifications**Qualifications:*** Experience working in a dental, medical, or other health-care office, preferred* Knowledge of insurance plans (HMO/PPO), is a plus* Experience answering telephone* Must have exceptional customer service skills**Legal Disclaimer:** *We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.*### Additional benefits* Medical insurance* Dental services* Life insurance* Vision insurance* Long term disability* Section 125 - Flexible Spending Account* 401K* EAP program* DCA voluntary supplemental insurance products* Student loan consolidation* Paid time offPlease complete the form below and upload your resume to apply for this opportunity.