Patient Service Representative

Lumexa Imaging, Inc.; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus

Medical/Dental/Vision/Life/Pharmacy

401(k) with employer contribution

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Lumexa Imaging, Inc. in the Charleston area is seeking a Patient Service Representative to support the Summerville location before the West Ashley center opens.

You will schedule patients, verify insurance, check in/out, handle phones, and assist billing with data accuracy. A 1–4 year medical office background and strong customer service are preferred; training is provided.

This is a full-time role with robust benefits and opportunity to grow within a national imaging network.

Qualifications

• 1–4 years of experience in medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Strong customer service and computer skills.
• Ability to multi-task in a busy medical office.
• Knowledge of medical terminology.

Responsibilities

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Skills

Medical office experience

Authorization & insurance verification

Customer service

Multi-tasking

Computer skills

Medical terminology knowledge

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Located in the Charleston area, floating between AHI Mount Pleasant and AHI Summerville until the new West Ashley center opens in December

Schedule: Monday-Friday 8am-5pm (This full-time Patient Service Representative will start out assisting with coverage in Charleston region and be trained for the West Ashley center's scheduled opening in December.)

• Opening in December: American Health Imaging of West Ashley: 1013 Physicians Dr. Charleston, SC 29414

Lumexa Imaging partnerAmerican Health Imaginghas an entry-levelPatient Service Representativerole open in the Charleston area to work in our Summerville location until the new West Ashley center opens, which is scheduled to be December 2026. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting!

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge

Robust Benefits include

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program
• Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed above.

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

The American Health philosophy is to bring together state-of-the-art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.