Full-time Patient Service Representative / Tech Aide

Lumexa Imaging, Inc.; Mount Pleasant, Northern (SC, KY); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Monthly Bonus

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Vacation Time

PTO Accrual Beginning Day 1

Referral Bonus Program

Job summary

Lumexa Imaging is seeking a full-time Patient Service Representative/Tech Aide in Mount Pleasant, SC. The role supports imaging techs, schedules exams, checks patients in and out, answers multiple phone lines, and assists with billing and insurance verification to keep operations on schedule.

This entry-level position emphasizes excellent customer service, accurate data entry, and teamwork in a fast-paced medical setting within a large imaging platform.

Qualifications

• 1-4 years experience in a medical office or hospital setting.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume and fast-paced environment.
• Excellent communication and customer service skills.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check patients in and out and answer multiple phone lines.
• Provide accurate information to the billing office and verify insurance.
• Ensure accurate patient data in the system and manage records.
• Assist technologists during imaging procedures and prep patients.
• Escort patients and provide pre-exam instructions; move patient flow efficiently.
• Support front desk operations as needed.

Skills

Customer service

Communication

Multitasking

Computer skills

Job description

Full-time Patient Service Representative / Tech Aide

Mt Pleasant, SC, USA

Job Description

Posted Wednesday, August 26, 2026 at 4:00 AM

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Full-time Patient Service Representative/Tech Aide in Mount Pleasant, SC

Schedule: 10am-7pm with 1 hour lunch break

American Health Imaging Mount Pleasant: 1172 US Highway 41 Suite 103, Mt. Pleasant, SC, 29466

Lumexa Imaging partner American Health Imaging has an entry-level Patient Service Representative role open in Mount Pleasant, South Carolina. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! The full-time Patient Service Representative/Tech Aide will work 10am-5pm assisting techs with patients, and from 5pm-7pm will be the Closing Patient Service Representative at the front desk.

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking Patients In / Out
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records
• Assist technologists during contrast administration and patient care
• Prepare patients for imaging procedures
• Escort patients and provide pre-exam instructions
• Help patients on and off the imaging table
• Keep patient flow moving to help technologists stay on schedule
• Monitor schedules and communicate changes with the imaging team
• Provide excellent customer service throughout the patient experience
• Support front desk operations as needed

What We're Looking For

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to multi-task
• Medical Terminology Knowledge
• Ability to work in a fast-paced clinical environment
• Excellent communication and customer service skills
• Team-oriented with a positive attitude

Benefits (Please note that eligibility for benefits is based on position type and status and certain positions may not be eligible for all the benefits listed below.)

• Monthly Bonus Opportunity
• Medical, Dental, Vision, Life Insurance & Pharmacy Plans (with Benefits effective first day of the month following your hire date!)
• 401(k) with employer contribution
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Compensation is determined based on several factors, including experience, certifications, skills, internal equity, geographic location, and business needs. Benefits and bonus eligibility vary based on position and employment status.

The American Health philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

#AHISC

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.