Patient Service Representative

Touchstone Medical Imaging; Austin (TX); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Monthly bonus opportunities

Medical/Dental/Vision/Life/Pharmacy

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Descrizione del lavoro

Touchstone Medical Imaging is seeking a Patient Service Representative for our Northwest location in Austin, TX. This full-time role runs Monday through Friday, 8am–5pm, handling patient scheduling, check-in/out, insurance verification, and data accuracy for radiology services.

You’ll engage with patients and staff, process authorizations, and support the billing office with accurate information. A medical office background and certification are valued, with bilingual skills a plus.

Competenze

• 1-4 years experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Strong customer service and computer skills.
• Ability to handle heavy patient volume.

Mansioni

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check-in / check-out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Perform insurance verification.
• Ensure accuracy of patient data in system.
• Process requests and file patient records.

Conoscenze

Customer service

Computer skills

Multi-tasking

Bilingual

Formazione

Medical Assistant Certification

Descrizione del lavoro

Join Our Team!
Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative forour Northwest location in Austin, TX.

This is a full-time position working Monday-Friday 8am-5pm.

Benefits:

We offer aPREMIUM base pay, MONTHLY bonus opportunities,and anexcellent benefits program. You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives.We offer a comprehensive benefits program including:

• Monthly Bonus Opportunities!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge
• Insurance Verification Experience
• Medical Assistant Certification a Plus
• Bilingual is a plus

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

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