Patient Service Representative

Lumexa Imaging, Inc.; Arlington (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Medical/Dental/Vision/Life/Pharmacy

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging, LLC is seeking a Patient Service Representative for our Arlington Breast Center. This full-time role runs Monday–Friday 8:30am–5:30pm with rotating Saturdays, supporting diagnostic imaging services in a patient-centered outpatient setting.

Responsibilities include scheduling, insurance verifications, data integrity, and front-desk duties. Demand for strong customer service, multitasking, and medical terminology knowledge is essential. Bilingual abilities are a plus.

Qualifications

• 1–4 years experience in a medical office setting or hospital.
• Experience with authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.
• Medical terminology knowledge.
• Insurance verification experience.
• Medical Assistant Certification is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorizations and verifications.
• Check-in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Computer skills

Multi-tasking

Medical terminology

Bilingual (English/Spanish)

Education

Medical Assistant Certification

Job description

Join Our Team!

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative at our Arlington Breast Center.

This is a full-time position working Monday-Friday 8:30am-5:30pm with rotating Saturday's.

Benefits:

• Monthly Bonus Opportunities!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge
• Insurance Verification Experience
• Medical Assistant Certification a Plus
• Bilingual is a plus

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

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