Patient Service Representative

Lumexa Imaging, Inc.; Denton (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Premium pay

Monthly bonus

Excellent benefits

401(k) plan

Short-term disability

Vacation time

PTO accrual

Referral bonus

Job summary

Touchstone Medical Imaging, Denton, TX, is hiring a Patient Service Representative for a full-time role. The shift is Monday–Friday (7:45am–4:45pm).

You will schedule exams, assist with authorizations, verify insurance, and ensure accurate patient data in our imaging workflow. Ideal candidates have 1–4 years in a medical office setting, strong customer service and computer skills, and the ability to multitask and handle high patient volumes.

Qualifications

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

Responsibilities

• Schedule patients for diagnostic exams and procedures
• Assist with authorization and verifications
• Checking in / out patients
• Answering multiple phone lines
• Provide accurate and complete information to billing office/insurance verification
• Ensure accuracy of patient data entered into system
• Process requests and filing of patient records

Skills

Customer service

Computer skills

Multi-tasking

Phone handling

Job description

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Oaktree Plaza location in Denton, TX. Shift: Monday - Friday (7:45am - 4:45pm)

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing OfficeInsurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care. #TMIA3