Ops - Administrative - Patient Service Representative

Touchstone Medical Imaging; Dallas (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly bonus opportunities

Medical/Dental/Vision/Life/Pharmacy

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging is seeking a Patient Service Representative for our North Dallas facility. This full-time role runs Monday–Friday 9:30am–6pm with rotating Saturdays.

We offer premium base pay, monthly bonus opportunities and a comprehensive benefits program including medical/dental/vision/life, 401(k) with employer contribution, paid short-term disability and generous PTO accrual from day 1.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Strong ability to handle heavy patient volume.
• Excellent customer service and computer skills.
• Ability to multi-task and maintain accuracy.
• Medical terminology knowledge.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate information to billing office.
• Insurance verification.
• Ensure accuracy of patient data in system.
• Process requests and filing of patient records.

Skills

Customer Service

Computer Skills

Education

Medical Assistant Certification

Job description

Join Our Team! Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative at our North Dallas facility.

This is a full-time position working Monday-Friday 9:30am-6pm with rotating Saturday's.

Benefits:

We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives. We offer a comprehensive benefits program including:

• Monthly Bonus Opportunities!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge
• Insurance Verification Experience
• Medical Assistant Certification a Plus
• Bilingual is a plus

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

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