Patient Service Representative

U.S. Radiology Specialists; Dallas (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life

401(k) Contribution

Short-Term Disability

Paid Vacation

PTO Day 1

Referral Bonus

Job summary

Touchstone Medical Imaging, located on Forest Lane in Dallas, TX, is seeking a Patient Service Representative to support our Forest Lane location in Dallas, TX. The role focuses on patient check-in, scheduling, and upfront eligibility verification to ensure a smooth visit.

The ideal candidate provides exceptional customer service, handles multiple phone lines, and maintains accurate patient data. We offer premium base pay, monthly bonus opportunities, and a comprehensive benefits package.

Qualifications

• 1-4 years experience in medical office setting or hospital.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in / out patients.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer Service

Computer Skills

Multi-tasking

Job description

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Forest Lane location in Dallas, TX.

Work Schedule: Monday - Friday (10:30am - 6:00pm) and 1 Saturday a month

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

About Us:

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

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