Patient Service Representative

Talentify; Red Oak (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Medical / Dental / Vision / Life /Phar

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging, LLC in Red Oak, TX is seeking a patient service representative for a full-time role supporting scheduling, authorizations, and patient data entry with a patient‑care focus. This position runs Monday–Friday 12pm–9pm with rotating weekends.

Benefits include premium base pay, monthly bonus opportunities, and an excellent benefits program. Requirements include 1–4 years in a medical office setting, experience with authorizations and insurance verification, strong customer

Qualifications

• 1–4 years experience in a medical office setting or hospital.
• Experience in authorizations and insurance verification preferred.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multitask.
• Medical terminology knowledge.
• Insurance verification experience.
• Medical Assistant certification a plus.
• Bilingual is a plus.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Check in/out patients.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer Service

Computer Skills

Multitasking

Medical Terminology

Insurance Verification

Education

Medical Assistant Certification

Job description

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative in Red Oak, TX.

This is a full-time position working Monday-Friday 12pm-9pm with rotating weekends.

Benefits:

We offer a PREMIUM base pay, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone Medical Imaging mission to make radiology better to improve lives. We offer a comprehensive benefits program including:

• Monthly Bonus Opportunities!
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Checking In / Out Patients
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Preferred
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task
• Medical Terminology Knowledge
• Insurance Verification Experience
• Medical Assistant Certification a Plus
• Bilingual is a plus

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

#TMILPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.