Patient Service Representative

Graceworks Lutheran Services; Anderson (MO); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

PTO (Paid Time Off)

Health, Vision, and Dental Insurance

401(k) Retirement Plan

Zusammenfassung

ACCESS Family Care in Anderson, MO is seeking a dedicated Medical Patient Service Representative to deliver front-line support for patients and ensure smooth office operations. The role emphasizes courtesy, accuracy, and HIPAA-compliant handling of information.

You will greet patients, help schedule visits, verify insurance, collect payments, and maintain records while coordinating with clinical staff in a fast-paced healthcare setting.

Qualifikationen

• High school diploma or equivalent is required.
• Previous medical office or customer service experience is preferred.
• Knowledge of medical terminology and insurance processes is a plus.
• Strong communication and organizational skills.
• Ability to multitask and work effectively in a team environment.

Aufgaben

• Greet and assist patients in a courteous and professional manner.
• Schedule, confirm, and manage patient appointments.
• Verify insurance information and collect patient payments.
• Maintain accurate patient records and documentation.
• Answer incoming phone calls and respond to inquiries.
• Coordinate with clinical staff to ensure efficient patient flow.
• Uphold confidentiality and compliance with HIPAA standards.

Kenntnisse

Customer service experience

Communication skills

Organizational skills

Multitasking

Teamwork

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Position Summary

ACCESS Family Care is seeking a dedicated and professional Medical Patient Service Representative to join our team in Anderson, MO. This role is essential in providing excellent front-line support to patients while ensuring smooth office operations. The ideal candidate is organized, customer-service focused, and thrives in a fast-paced healthcare environment.

Key Responsibilities

• Greet and assist patients in a courteous and professional manner
• Schedule, confirm, and manage patient appointments
• Verify insurance information and collect patient payments
• Maintain accurate patient records and documentation
• Answer incoming phone calls and respond to inquiries
• Coordinate with clinical staff to ensure efficient patient flow
• Uphold confidentiality and compliance with HIPAA standards

Qualifications

• High school diploma or equivalent required
• Previous medical office or customer service experience preferred
• Knowledge of medical terminology and insurance processes is a plus
• Strong communication and organizational skills
• Ability to multitask and work effectively in a team environment
• Paid Time Off (PTO)
• Health, Vision, and Dental Insurance
• 401(k) Retirement Plan
• Supportive and mission-driven work environment

Additional Information

ACCESS Family Care follows federal guidelines for pre-employment drug screening.