Patient Service Pro: Front Desk & Care Ops (3x12)

Prisma Health UC by Wellstreet, LLC; Anderson (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Pet Insurance

Paid Time Off

401K with Match

Wellness Programs

Professional Development

Job summary

Prisma Health Urgent Care in Anderson, SC is seeking a Patient Service Representative to be the friendly first point of contact. You will manage front-office tasks, assist with administrative duties, and support clinic workflow in a fast-paced healthcare setting.

The role offers full-time, on-site hours with 3-day/12-hour shifts (8 AM–8 PM), competitive benefits, and opportunities for professional growth while delivering compassionate patient care.

Qualifications

• High school diploma or equivalent; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting preferred.
• Strong communication, attention to detail, and ability to multitask in a busy environment.

Responsibilities

• Warm Welcome: Greet and assist all patients and visitors with a positive attitude.
• Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
• Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
• Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
• Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
• Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
• Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment.
• Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers.
• Travel Requirement: Support staffing and operational needs by traveling to other Prisma Health Urgent Care locations as required.

Skills

Strong communication

Attention to detail

Multitasking

Education

High school diploma

Medical Administrative Assistant certificate

Tools

EMR software (EPIC)

Job description

Prisma Health Urgent Care in Anderson, SC is seeking a Patient Service Representative to be the friendly first point of contact. You will manage front-office tasks, assist with administrative duties, and support clinic workflow in a fast-paced healthcare setting.

The role offers full-time, on-site hours with 3-day/12-hour shifts (8 AM–8 PM), competitive benefits, and opportunities for professional growth while delivering compassionate patient care.