Urgent Care Patient Service Specialist (3x12s)

Prisma Health UC by Wellstreet, LLC; Mount Pleasant (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Medical, Dental, Vision benefits

Paid time off

401K with company match

Employee Wellness & EAP

Professional growth opportunities

Job summary

Prisma Health Urgent Care in Mount Pleasant, SC is hiring a Patient Service Representative. This on-site role involves greeting patients, handling front-desk duties, and supporting clinic operations to deliver a respectful experience.

Ideal candidates bring a high school diploma (or equivalent) and 1+ year in a medical setting, plus strong communication and multitasking skills. Evening/weekend availability may be required with a 12-hour shift structure.

Qualifications

• High school diploma or equivalent required; Medical Administrative Assistant certificate a plus.
• 1+ year of experience in a medical office or healthcare setting preferred.
• Strong communication, attention to detail, and ability to multitask in a busy environment.

Responsibilities

• Greet patients and visitors warmly and provide a positive first impression.
• Maintain confidentiality and organize important patient and business documents.
• Verify insurance benefits and eligibility; communicate payment policies.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate (a plus)

Tools

EMR software

EPIC

Job description

Prisma Health Urgent Care in Mount Pleasant, SC is hiring a Patient Service Representative. This on-site role involves greeting patients, handling front-desk duties, and supporting clinic operations to deliver a respectful experience.

Ideal candidates bring a high school diploma (or equivalent) and 1+ year in a medical setting, plus strong communication and multitasking skills. Evening/weekend availability may be required with a 12-hour shift structure.