Patient Service Associate - Front Desk, Flexible Shifts

Prisma Health Urgent Care; Conway (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Coverage

Pet Insurance

Paid Time Off

401K with Company Match

Wellness Program

Professional Growth

Job summary

Prisma Health Urgent Care is seeking a Patient Service Representative to be the first contact for patients, providing a welcoming experience and efficient front-office support. The role focuses on documentation, insurance verification, and coordinating with the clinic team in Conway, SC.

The ideal candidate brings strong communication, attention to detail, and multitasking ability, with healthcare front-office familiarity.

Qualifications

• Strong communication and interpersonal skills are required.
• Attention to detail and accuracy in documentation.
• Ability to multitask in a fast-paced clinical front office.

Responsibilities

• Greet and assist patients with a positive attitude.
• Maintain confidentiality of patient information and organize documents.
• Verify insurance benefits and explain payment policies to patients.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Medical Administrative Assistant certificate

Tools

EPIC EMR

Job description

Prisma Health Urgent Care is seeking a Patient Service Representative to be the first contact for patients, providing a welcoming experience and efficient front-office support. The role focuses on documentation, insurance verification, and coordinating with the clinic team in Conway, SC.

The ideal candidate brings strong communication, attention to detail, and multitasking ability, with healthcare front-office familiarity.