Patient Service Front Desk Specialist (Per Diem, Evenings)

Talentify; Allentown (Lehigh County); On-site; USD 25,000 - 26,000; Full time

Job summary

Talentify is hiring a Patient Service Specialist in West Allentown, PA. This per diem role involves front desk responsibilities at an outpatient physical therapy center, guiding patients through check-in/out, and coordinating scheduling and billing processes.

You will greet patients, help with appointments, and interact with insurance providers and ancillary partners to ensure smooth operations and accurate co-pays and verifications.

Qualifications

• Minimum required High School Diploma or GED.
• Preferred: 1 year Front Desk experience.
• Preferred: Healthcare experience.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain professional communication with attorneys' offices, insurance companies, translation services, market ops leaders, and business development team.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Scheduling

Education

High School Diploma or GED

Job description

Talentify is hiring a Patient Service Specialist in West Allentown, PA. This per diem role involves front desk responsibilities at an outpatient physical therapy center, guiding patients through check-in/out, and coordinating scheduling and billing processes.

You will greet patients, help with appointments, and interact with insurance providers and ancillary partners to ensure smooth operations and accurate co-pays and verifications.