Patient Services Front Desk Specialist (Medical)

Talentify; Scranton (Lackawanna County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision benefits

Company-funded 401(k) with match

Job summary

Talentify seeks a Patient Service Specialist at our Scranton, PA outpatient physical therapy center. You’ll be the first contact, greeting patients, scheduling visits, and assisting with insurance verifications.

The role is full-time, with a Monday–Friday schedule and evening hours a few nights per week. A high school diploma or GED is required, and healthcare or front desk experience is preferred.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and explain what to expect during visits.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, and internal teams.
• Collect co-pays, manage payer approvals, and perform insurance verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Talentify seeks a Patient Service Specialist at our Scranton, PA outpatient physical therapy center. You’ll be the first contact, greeting patients, scheduling visits, and assisting with insurance verifications.

The role is full-time, with a Monday–Friday schedule and evening hours a few nights per week. A high school diploma or GED is required, and healthcare or front desk experience is preferred.