Patient Experience Front Desk Specialist (Evenings/Per Diem)

Select Medical; Allentown (Lehigh County); On-site; USD 25,000 - 26,000; Part time

Job summary

Select Medical is seeking a Patient Service Specialist at our West Allentown, PA outpatient physical therapy center. This per diem role focuses on front desk duties, patient intake, scheduling, and handling payments while supporting smooth operations for clinicians and patients.

You will greet patients, confirm next appointments, and help coordinate communications with insurers and related parties to ensure accurate verifications and authorizations.

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys' offices, insurance companies and translation services, market ops leaders, and business development teams.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Front desk experience

Healthcare experience

Education

High School Diploma or GED

Job description

Select Medical is seeking a Patient Service Specialist at our West Allentown, PA outpatient physical therapy center. This per diem role focuses on front desk duties, patient intake, scheduling, and handling payments while supporting smooth operations for clinicians and patients.

You will greet patients, confirm next appointments, and help coordinate communications with insurers and related parties to ensure accurate verifications and authorizations.