Patient Service & Credentialing Specialist

Surgery Partners, Inc.; Saratoga Springs (UT); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Health, dental, and vision insurance

Health Savings Account with employer‑n

Life Insurance

PTO

401(k) with company match

Zusammenfassung

Surgery Partners, Inc. is seeking a Patient Service Representative to handle inbound and outbound calls, schedule appointments, and assist patients with insurance coverage and billing questions.

The role emphasizes accuracy, empathy, and clear communication to maintain high patient satisfaction. The selected candidate will work with a team to support efficient patient flow, promote the company’s services, and uphold a standard of excellent patient care in a fast-paced environment.

Qualifikationen

• 2+ years of customer service in a fast-paced environment.
• Excellent oral and written communications skills.
• Must be organized and a team player.
• Self-motivated with a strong work ethic and goal oriented.

Aufgaben

• Addresses patient inquiries and concerns about appointment scheduling, company services, insurance coverage and payment methods
• Gathers relevant information based on qualifying questions of patients to determine priority of need and proper place of treatment
• Participates in the recall of patients who have been inactive for an interval established by the Director of Patient Services
• Works with supervisor to ensure goals are being met such as scheduling and patient satisfaction
• Counsels patients and answers questions related to procedures and/or billing on an as needed basis
• Creates and provides a positive, accountable and inspired work environment for others

Kenntnisse

Customer service

Phone support

Communication skills

Team player

Organized

Ausbildung

High School Diploma or GED

Jobbeschreibung

Surgery Partners, Inc. is seeking a Patient Service Representative to handle inbound and outbound calls, schedule appointments, and assist patients with insurance coverage and billing questions.

The role emphasizes accuracy, empathy, and clear communication to maintain high patient satisfaction. The selected candidate will work with a team to support efficient patient flow, promote the company’s services, and uphold a standard of excellent patient care in a fast-paced environment.