Patient Service Coordinator | Mon-Fri, No On-Call

Blue Cloud Pediatric Surgery Centers, LLC; Oakwood (OH); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Weekday schedule (Mon-Fri)

Job summary

Blue Cloud Pediatric Surgery Centers, LLC in Oakwood, OH is hiring a full-time Patient Service Coordinator to be the first point of contact for patients, families, and visitors, delivering outstanding customer service and coordinating registrations, scheduling, and documentation.

This role emphasizes accurate records, insurance verification, and collaboration with clinicians to support smooth operations from registration through discharge.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service in a medical or dental setting preferred.
• Excellent verbal and written communication with a patient-focused approach.
• Proficiency in Microsoft Office applications (Word, Excel).

Responsibilities

• Serve as the primary front desk representative for patients, families, and visitors.
• Register patients, schedule appointments, verify insurance and demographics.
• Collect copayments and manage patient financial responsibilities.
• Maintain accurate patient records and HIPAA-compliant documentation.

Skills

Communication Proficiency

Detail Oriented

Ethical Conduct

Collaboration

Quality Improvement

Stress Management/Composure

Customer/Client Focus

Discretion

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Blue Cloud Pediatric Surgery Centers, LLC in Oakwood, OH is hiring a full-time Patient Service Coordinator to be the first point of contact for patients, families, and visitors, delivering outstanding customer service and coordinating registrations, scheduling, and documentation.

This role emphasizes accurate records, insurance verification, and collaboration with clinicians to support smooth operations from registration through discharge.