Patient Service Coordinator III

The Johns Hopkins University School of Medicine; Baltimore (MD); On-site; USD 42,000 - 52,000; Full time

Job summary

The Johns Hopkins University School of Medicine is seeking a Patient Service Coordinator III to manage the non-clinical aspects of patient encounters and ensure accurate patient information for each visit.

You will provide friendly, courteous assistance to every patient, aiming for a positive and professional experience, while leveraging automated scheduling, registration, and billing systems to streamline workflow.

Qualifications

• Strong organizational skills
• Excellent communication with patients
• Proficiency with scheduling systems

Responsibilities

• Manage non-clinical aspects of patient encounters.
• Assist patients to ensure a positive and professional experience.
• Proficient with scheduling, registration, and billing systems.

Job description

• The Patient Service Coordinator III will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter.
• Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins.
• Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.