Patient Service Coordinator: Front Office & Clinical Support

UPMC; Williamsport (Lycoming County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

UPMC Williamsport is seeking a Patient Service Coordinator to blend front-office duties with clinical support at the Divine Providence Campus. You will greet patients, register them, verify insurance, collect copays, and help with exams, vitals, phlebotomy, and rooming as needed.

The role emphasizes exceptional patient service, teamwork across disciplines, and ensuring smooth daily clinic operations with a focus on daytime hours and no evenings or holidays.

Qualifications

• High School graduate or equivalent.
• Minimum of three years direct patient care and/or phlebotomy experience.
• Basic computer skills and knowledge of medical terminology.
• Excellent interpersonal and organizational skills; able to work with multi-disciplinary teams.
• CPR required per AHA standards with 30 days of hire; BLS/CPR preferred.

Responsibilities

• Completes vital signs, specimen testing and EKGs as needed.
• Organizes daily schedule of patients, greets patients and assigns rooms.
• Orders supplies for unit as necessary.
• Maintains competency requirements.
• Coordinates the ordering of blood products with RNs, Blood Bank and Laboratory.
• Greets each person entering the clinic, identifies self and role; assists with paperwork.
• Participate in interdisciplinary activities such as staff meetings and committees.
• Provide front desk coverage as assigned.
• Continuously monitors environment and ensures clinic appearance, comfort and safety.
• Collects 100% of copays daily and balances at end of day.
• Coordinates scheduling to include testing.
• Coordinates and manages bone marrow biopsy schedule for multiple practitioners.

Skills

Direct patient care

Phlebotomy

Interpersonal skills

Organizational skills

Customer service

Basic computer skills

Education

High School diploma or equivalent

Job description

UPMC Williamsport is seeking a Patient Service Coordinator to blend front-office duties with clinical support at the Divine Providence Campus. You will greet patients, register them, verify insurance, collect copays, and help with exams, vitals, phlebotomy, and rooming as needed.

The role emphasizes exceptional patient service, teamwork across disciplines, and ensuring smooth daily clinic operations with a focus on daytime hours and no evenings or holidays.