Patient Service Representative (OBGYN) - Mercy Clinic Pinnacle Hills

Mercy; Rogers (AR); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy Clinic Pinnacle Hills in Rogers, AR is seeking a Patient Service Representative. This full-time role greets patients and visitors, coordinates front desk activities, and helps ensure a smooth check-in experience.

Shift is Monday–Friday, 8:00a–5:00p, with benefits including medical, dental and vision coverage, paid time off, tuition support, and retirement plan matching for eligible team members.

Qualifications

• Education: High school diploma or equivalent.
• Preferred: Experience with Patient Services Representative competencies.

Responsibilities

• The PSR is the first point of contact for patients and visitors.
• Manages front desk operations and workflows to ensure a positive patient experience.

Skills

Patient Services Representative

Advance Patient Services

Education

High school diploma or equivalent

Job description

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Location: Mercy Clinic Pinnacle Hills

Shift: Full-time; Monday - Friday

Hours: 8:00a - 5:00p

Minimum Qualifications:

• Education: High school diploma or equivalent.

Preferred Qualification:

• Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.

Physical Requirements:

• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.

• Position requires standing and walking during each shift.

• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.