Patient Service Center Registration Specialist

Quest Diagnostics Incorporated; Johnson City (TN); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Day 1 Medical coverage

401(k) with company match

Annual incentive plans

Education assistance

Job summary

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Johnson City, TN. The role supports front office duties, including customer service, data entry, and insurance billing tasks, while adhering to HIPAA regulations and company policies.

The position requires one year of customer service experience, keyboard and PC familiarity, and English proficiency. Health benefits start Day 1 for eligible FT staff, with ongoing training and advancement opportunities.

Qualifications

• One year customer service experience.
• Keyboard/data entry and PC experience.
• Type at least 30 WPM.
• English language proficiency required.

Responsibilities

• Greet customers courteously and professionally.
• Ensure patient registration is accurate and timely.
• Perform data entry and verify billing information.
• Handle customer inquiries by phone and in person.
• Maintain records and documentation per policies.
• Assist with basic clerical duties and supply orders.

Skills

Customer service

Data entry

Typing speed

MS Office

Communication

Organization

Multitasking

English proficiency

Education

High School Diploma

Tools

MS Office

Job description

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Johnson City, TN. The role supports front office duties, including customer service, data entry, and insurance billing tasks, while adhering to HIPAA regulations and company policies.

The position requires one year of customer service experience, keyboard and PC familiarity, and English proficiency. Health benefits start Day 1 for eligible FT staff, with ongoing training and advancement opportunities.