Patient Services Registrar - Weekday Front Desk

Quest Diagnostics Incorporated; Franklin (TN); On-site; USD 20,000 - 28,000; Full time

Job summary

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Franklin, TN. The role supports front-office operations, greets customers, handles registrations, data entry, and billing verification, while ensuring HIPAA compliance and accurate documentation.

The position requires at least one year in customer service, keyboard/data entry skills, and a high school diploma. Typical hours are Monday to Friday with a pay range starting at $17.20 per hour, plus benefits and potential

Qualifications

• One year customer service experience
• Keyboard/data entry and PC experience
• High School Diploma or Equivalent
• English proficiency required

Responsibilities

• Greet customers appropriately and courteously
• Ensure patient registration is completed accurately and on time
• Data entry as needed
• Call clients to confirm handwritten orders and verify billing information
• Handle inquiries by phone and in person
• Collect payments when applicable
• Maintain records and documentation
• Follow HIPAA and department policies
• Assist with monthly statistics and data
• Perform basic clerical duties (filing, faxing, mail)
• Demonstrate Quest Diagnostics values and comply with policies
• Report to work on time and follow attendance guidelines
• Complete training and orders for supplies
• Take on special projects as assigned

Skills

Customer service

Data entry

PC skills

Communication

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Franklin, TN. The role supports front-office operations, greets customers, handles registrations, data entry, and billing verification, while ensuring HIPAA compliance and accurate documentation.

The position requires at least one year in customer service, keyboard/data entry skills, and a high school diploma. Typical hours are Monday to Friday with a pay range starting at $17.20 per hour, plus benefits and potential