Patient Services Registration Specialist

Quest Diagnostics; Beachwood (OH); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Day 1 Medical

Well-being programs

Blueprint for Wellness health program

Vacation and health/flex time

6 holidays + 1 MyDay

401(k) company match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Annual incentive plans

Education assistance

Job summary

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Beachwood, OH, working Monday through Friday from 8:00 AM to 4:30 PM. The role focuses on front-office patient services, registration accuracy, data entry, and HIPAA-compliant processing of charges and tests, with performance bonuses possible.

The position requires at least one year of customer service experience, strong communication skills, and the ability to work with Windows-based software and MS Office.

Qualifications

• One year customer service experience
• Keyboard/data entry and PC experience
• Basic knowledge of medical terminology preferred

Responsibilities

• Greet customers appropriately and provide courteous service
• Ensure patient registration is completed accurately and on time
• Perform data entry and verify billing information
• Handle inquiries by phone and in person
• Maintain records and comply with HIPAA standards
• Support monthly statistics and general clerical tasks
• Demonstrate Quest Diagnostics values and adhere to policies

Skills

Customer service

Data entry

PC experience

Communication skills

Typing 30 WPM

Education

High School Diploma or Equivalent

Tools

MS Office

Job description

Quest Diagnostics Incorporated is seeking a PSC Registration Representative in Beachwood, OH, working Monday through Friday from 8:00 AM to 4:30 PM. The role focuses on front-office patient services, registration accuracy, data entry, and HIPAA-compliant processing of charges and tests, with performance bonuses possible.

The position requires at least one year of customer service experience, strong communication skills, and the ability to work with Windows-based software and MS Office.