Medical Receptionist & Patient Services Coordinator

Mercy Medical Center, Baltimore, MD; Lutherville (MD); On-site; USD 24,562 - 36,850; Full time

Benefits offered by this job

Health, vision and dental benefits

Paid time off (PTO) & holidays

403(b) retirement plan with company-m

Tuition reimbursement

Employee assistance program

Disability benefits

Discounts on insurance and Verizon

Rewards program

Job summary

Mercy Medical Center in Lutherville, MD is hiring a Medical Receptionist to greet and register patients, schedule appointments and support front desk operations. You will be the first point of contact, creating a positive patient experience while facilitating efficient check-in and queue management.

Responsibilities include answering phones, scanning records, confirming insurance details, triaging calls, and handling charge entry and payments.

Qualifications

• High School Diploma or GED

Responsibilities

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity/importance
• Collection of insurance information and verification of benefits
• Charge entry and payment posting.

Education

High School Diploma or GED

Job description

Mercy Medical Center in Lutherville, MD is hiring a Medical Receptionist to greet and register patients, schedule appointments and support front desk operations. You will be the first point of contact, creating a positive patient experience while facilitating efficient check-in and queue management.

Responsibilities include answering phones, scanning records, confirming insurance details, triaging calls, and handling charge entry and payments.