Patient Scheduling & Support Specialist

University of Mississippi Medical Center; Jackson (MS); On-site; USD 17,000 - 28,000; Full time

Job summary

The University of Mississippi Medical Center is seeking a Clinical Support Representative - Communicative Sciences to support patient scheduling, referrals, and general administrative tasks within Ambulatory Otolaryngology Clerical.

The role requires strong organizational and communication skills, proficiency with healthcare software and Microsoft Office, and a commitment to courteous patient service in a busy clinical setting.

Qualifications

• Degree (Associate or Bachelor) or High School Diploma/GED with two years of clinical, customer service, or administrative support experience.
• Experience in healthcare settings preferred.

Responsibilities

• Schedule patient appointments and coordinate with providers to optimize clinic flow.
• Follow up on referrals and communicate with patients and referring physicians.
• Answer patient questions and provide general administrative support to healthcare providers.
• Maintain patient records and handle documentation and correspondence.
• Ensure compliance with confidentiality and healthcare regulations.

Skills

Organizational skills

Time management

Communication

Microsoft Office

Healthcare software

Education

Associate or Bachelor degree or HS diploma with 2 years experience

Tools

Healthcare management software

Microsoft Office Suite

Job description

The University of Mississippi Medical Center is seeking a Clinical Support Representative - Communicative Sciences to support patient scheduling, referrals, and general administrative tasks within Ambulatory Otolaryngology Clerical.

The role requires strong organizational and communication skills, proficiency with healthcare software and Microsoft Office, and a commitment to courteous patient service in a busy clinical setting.