Patient Care Scheduler & Admin Support

ummc; Jackson (MS); On-site; USD 19,000 - 26,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS seeks a Clinical Support Representative to schedule patient appointments, follow up on referrals, answer service questions, and provide administrative support to providers.

The ideal candidate has an Associate or Bachelor degree, or a HS diploma with two years of clinical or administrative experience, and is proficient with healthcare software and MS Office, with strong organization and confidentiality.

Qualifications

• Education: Degree (Associate or Bachelor) or High School Diploma/GED with two years of clinical, customer service or administrative support experience.

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently.
• Follow Up on Referrals: Manage and track patient referrals with timely communication.
• Assist with Patient Service Questions: Address inquiries promptly and professionally.
• Administrative Support: Manage patient records and paperwork for providers.
• Maintain Patient Records: Ensure records are up-to-date and accurate.
• Coordinate with Healthcare Team: Work with staff to ensure seamless care and operations.
• Compliance: Adhere to healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Communication

Interpersonal skills

Confidentiality

Multitasking

Time management

Customer service mindset

Education

Associate or Bachelor degree, or HS diploma + 2 years experience

Tools

Healthcare management software

Microsoft Office

Job description

University of Mississippi Medical Center in Jackson, MS seeks a Clinical Support Representative to schedule patient appointments, follow up on referrals, answer service questions, and provide administrative support to providers.

The ideal candidate has an Associate or Bachelor degree, or a HS diploma with two years of clinical or administrative experience, and is proficient with healthcare software and MS Office, with strong organization and confidentiality.