Patient Care & Scheduling Coordinator

University of Mississippi Medical Center; Jackson (MS); Hybrid; USD 22,000 - 33,000; Full time

Job summary

University of Mississippi Medical Center in Jackson, MS is seeking a Clinical Support Representative to manage patient appointments, referrals follow-up, and general administrative duties for healthcare providers. The role demands strong organization, friendly communication, and a commitment to exceptional patient care.

Ideal candidates have an associate or bachelor degree or a high school diploma with 2 years of clinical, customer service, or administrative experience.

Qualifications

• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Proficiency in using healthcare management software and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented with the ability to multitask in a fast-paced environment.

Responsibilities

• Schedule Patient Appointments: Coordinate and schedule patient appointments efficiently, ensuring optimal use of provider time and resources.
• Follow Up on Referrals: Manage and track patient referrals, ensuring timely follow-up and communication with patients and referring providers.
• Assist with Patient Service Questions: Address patient inquiries and concerns promptly and professionally, providing accurate information and assistance.
• Administrative Support: Provide general administrative support to healthcare providers, including managing patient records, processing paperwork, and handling correspondence.
• Maintain Patient Records: Ensure patient records are up-to-date and accurately entered into the system.
• Coordinate with Healthcare Team: Work closely with healthcare providers and other administrative staff to ensure seamless patient care and office operations.
• Compliance: Adhere to all healthcare regulations and confidentiality requirements.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Detail-oriented

Education

Associate degree

Bachelor degree

High School Diploma/GED

Tools

Healthcare management software

Microsoft Office Suite

Job description

University of Mississippi Medical Center in Jackson, MS is seeking a Clinical Support Representative to manage patient appointments, referrals follow-up, and general administrative duties for healthcare providers. The role demands strong organization, friendly communication, and a commitment to exceptional patient care.

Ideal candidates have an associate or bachelor degree or a high school diploma with 2 years of clinical, customer service, or administrative experience.