Patient Care Concierge

Healthier-Mississippi-People-LLC; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Healthier-Mississippi-People-LLC is seeking a Clinical Support Representative to help manage patient scheduling, referrals, and front-desk inquiries. You will provide essential administrative support to healthcare providers and maintain patient records with accuracy and discretion.

Ideal candidates demonstrate strong organizational skills, excellent communication, and proficiency with healthcare management software and Microsoft Office, while upholding confidentiality in a fast-paced clinical

Qualifications

• Degree (Associate or Bachelor) or HS Diploma/GED with 2 years of clinical, customer service, or admin support experience.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Proficiency in healthcare management software and Microsoft Office.
• Ability to maintain confidentiality and professionalism.
• Detail-oriented with ability to multitask in a fast-paced environment.

Responsibilities

• Schedule patient appointments to maximize provider time.
• Follow up on referrals and track patient communications.
• Address patient service questions promptly and accurately.
• Provide general administrative support to healthcare providers.
• Maintain patient records and manage paperwork.
• Coordinate with healthcare team to ensure seamless care.
• Ensure compliance with healthcare regulations and confidentiality.

Skills

Organizational skills

Time-management

Communication

Interpersonal skills

Healthcare software proficiency

Microsoft Office

Confidentiality and professionalism

Detail-oriented

Education

Associate or Bachelor degree or HS Diploma/GED with 2 years experience

Tools

Healthcare management software

Microsoft Office

Job description

Healthier-Mississippi-People-LLC is seeking a Clinical Support Representative to help manage patient scheduling, referrals, and front-desk inquiries. You will provide essential administrative support to healthcare providers and maintain patient records with accuracy and discretion.

Ideal candidates demonstrate strong organizational skills, excellent communication, and proficiency with healthcare management software and Microsoft Office, while upholding confidentiality in a fast-paced clinical