Patient Scheduling Specialist - Remote Potential

Kansas Health System; Liberty (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

Kansas Health System is seeking a Patient Scheduling Associate in Liberty, MO, to handle routine scheduling of new and follow-up appointments, contact patients with referrals, and assist with insurance registration for outpatient clinics. The role may involve work in a call center and remote work after demonstrated competency with duties.

In clinic settings, the associate will support front desk operations, greet patients, collect copays, complete MyChart requests in the EMR, process external

Qualifications

• Experience handling high volumes of phone calls.
• Ability to verify patient demographics and insurance information.
• Familiarity with EMR systems and MyChart workflows.

Responsibilities

• Answer a high volume of incoming calls and provide accurate appointment information.
• Schedule internal and external referrals and manage appointments, including pre-authorization as needed.
• Verify patient demographics and insurance details, record documentation, and protect patient privacy.
• Support front desk tasks, assist with MyChart activation and online check-in, and ensure proper rooming and patient flow.

Skills

Customer service

Phone skills

Data entry

Job description

Kansas Health System is seeking a Patient Scheduling Associate in Liberty, MO, to handle routine scheduling of new and follow-up appointments, contact patients with referrals, and assist with insurance registration for outpatient clinics. The role may involve work in a call center and remote work after demonstrated competency with duties.

In clinic settings, the associate will support front desk operations, greet patients, collect copays, complete MyChart requests in the EMR, process external