PRN Remote Patient Scheduling Associate

Liberty Hospital; Liberty (MO); On-site; USD 20,664 - 27,552; Part time

Job summary

A community health provider in Liberty, MO seeks a part-time Patient Scheduling Associate to provide top-notch customer service during patient appointments. This role involves a variety of tasks including scheduling, verifying patient information, and assisting patients with MyChart. Ideal candidates have strong customer service skills, basic computer proficiency, and the ability to maintain patient confidentiality. You’ll ensure efficient navigation of appointment processes and contribute to an excellent patient experience.

Qualifications

• Six months of direct customer service in a health care or contact center environment.
• Fluent English: ability to read, write, speak, and understand.
• Experience maintaining patient confidentiality.

Responsibilities

• Responding to a high volume of incoming telephone calls.
• Scheduling and rescheduling patient appointments and surgeries.
• Maintaining accurate patient records and documentation.

Skills

Customer service skills

Basic computer skills

Problem resolution

Education

High School Graduate or GED

College coursework towards an Associate’s/Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

A community health provider in Liberty, MO seeks a part-time Patient Scheduling Associate to provide top-notch customer service during patient appointments. This role involves a variety of tasks including scheduling, verifying patient information, and assisting patients with MyChart. Ideal candidates have strong customer service skills, basic computer proficiency, and the ability to maintain patient confidentiality. You’ll ensure efficient navigation of appointment processes and contribute to an excellent patient experience.