Patient Scheduling Specialist — Obstetrics & Front Desk

Coastal Womens Healthcare Inc; Scarborough (ME); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Coastal Womens Healthcare Inc. in Scarborough, ME seeks a Cove Secretary to support providers, nursing staff, and patients with scheduling and administrative tasks. You will manage high volumes of appointments, coordinate with clinicians, and document patient information in the EHR.

The role emphasizes teamwork, clear communication, and multi-tasking in a busy outpatient setting, with work occurring Monday through Friday at the Scarborough office.

Qualifications

• Team player with a positive attitude and strong work ethic.
• Excellent communication with patients and staff.
• Ability to multitask in a fast-paced environment.
• Experience with scheduling systems and electronic health records (EHR).

Responsibilities

• Schedule a high volume of appointments across providers and departments.
• Support providers and nurses with daily administrative tasks.
• Align provider availability with patient preferences using scheduling software.
• Review schedules to ensure patients are correctly booked and providers are open as needed.
• Maintain accurate scheduling records and analyze patient flow.
• Coordinate with providers and staff to resolve scheduling conflicts; escalate system issues.
• Document patient information clearly in the EHR.
• Manage notifications of results, appointments, and changes.
• Use patient portal for appointment requests and updates.
• Schedule obstetrical visits through pregnancy.

Skills

Team player

Clear communication

Multitasking

Scheduling software experience

Tools

Scheduling software

Electronic Health Records

Job description

Coastal Womens Healthcare Inc. in Scarborough, ME seeks a Cove Secretary to support providers, nursing staff, and patients with scheduling and administrative tasks. You will manage high volumes of appointments, coordinate with clinicians, and document patient information in the EHR.

The role emphasizes teamwork, clear communication, and multi-tasking in a busy outpatient setting, with work occurring Monday through Friday at the Scarborough office.