Medical Secretary

Coastal Women's Healthcare, PA; Scarborough (ME); On-site; USD 33,000 - 37,000; Full time

Job summary

Coastal Women's Healthcare is seeking a Medical Secretary to support our clinical team by managing appointment scheduling and coordinating care with providers and nurses to keep patient flow smooth.

The ideal candidate is organized, detail-oriented, and comfortable in a busy OB/GYN setting, with experience using scheduling software and EHRs, and a strong emphasis on communication and customer service. Must be able to pass a background check and thrive in a fast-paced environment.

Qualifications

• Experience with computerized scheduling systems and electronic health records.
• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of OB/GYN terminology is important.

Responsibilities

• Manage a high volume of appointment scheduling/rescheduling across multiple providers and departments.
• Leverage a computerized scheduling system to align provider availability with patient preferences.
• Proactively review the practice schedule to ensure patients are correctly booked and providers' schedules are opened properly.
• Maintain accurate and comprehensive scheduling records to analyze patient and staffing patterns and collaborate with providers and nurses to ensure efficient patient flow.
• Coordinate with providers, clinical staff, and other team members to address scheduling conflicts or concerns; consult with the supervisor on system issues or scheduling challenges.
• Document relevant patient information in the EHR clearly and concisely.
• Effectively manage multiple tasks, ensuring timely notifications of patient normal results, referral appointments, and changes to existing appointments.
• Utilize the patient portal to manage appointment requests and updates.

Skills

Communication skills

Customer service

Multitasking

Team player

Tools

Scheduling software

EHR systems

Job description

Medical Secretary

Pay: $24.00 - $27.00 per hour

Job Description:

Coastal Women's Healthcare is looking for a Medical Secretary to support our clinical team and help keep patient care running smoothly. This role focuses primarily on scheduling and rescheduling existing patients, working closely with our providers and nursing staff to coordinate care and address scheduling needs as they arise.

The ideal candidate is organized, detail-oriented, and comfortable working in a busy medical office. Knowledge of OB/GYN terminology and services is important, as this position works closely with our clinical team and requires an understanding of the care we provide.

What You'll Do:

• Manage a high volume of appointment scheduling/rescheduling across multiple providers and departments.
• Leverage a computerized scheduling system to align provider availability with patient preferences.
• Proactively review the practice schedule to ensure patients are correctly booked and providers' schedules are opened properly.
• Maintain accurate and comprehensive scheduling records to analyze patient and staffing patterns and collaborate with providers and nurses to ensure efficient patient flow.
• Coordinate with providers, clinical staff, and other team members to address scheduling conflicts or concerns; consult with the supervisor on system issues or scheduling challenges.
• Document relevant patient information in the EHR clearly and concisely.
• Effectively manage multiple tasks, ensuring timely notifications of patient normal results, referral appointments, and changes to existing appointments.
• Utilize the patient portal to manage appointment requests and updates.

What We're Looking For:

• Strong communication and customer service skills
• Ability to manage multiple tasks in a fast-paced environment
• Experience with computerized scheduling systems and electronic health records
• Team player with a positive, solutions-oriented approach

Why Work at Coastal Women's Healthcare?

At Coastal Women's Healthcare, you're more than a name on a schedule. We're an independent women's healthcare practice with a close-knit team that works together to provide exceptional care to our patients. You'll have the opportunity to build relationships with your coworkers, work alongside experienced providers and clinical staff, and make a meaningful difference in the lives of the patients we serve.

We offer a professional, welcoming environment where your work is valued, your contributions matter, and you can be part of a team that takes pride in what we do.

Must have the ability to pass a background check