OB/GYN Scheduling & Patient Care Coordinator

Coastal Women's Healthcare, PA; Scarborough (ME); Sur place; USD 33 000 - 37 000; Plein temps

Résumé du poste

Coastal Women's Healthcare is seeking a Medical Secretary to support our clinical team by managing appointment scheduling and coordinating care with providers and nurses to keep patient flow smooth.

The ideal candidate is organized, detail-oriented, and comfortable in a busy OB/GYN setting, with experience using scheduling software and EHRs, and a strong emphasis on communication and customer service. Must be able to pass a background check and thrive in a fast-paced environment.

Qualifications

• Experience with computerized scheduling systems and electronic health records.
• Strong communication and customer service skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Knowledge of OB/GYN terminology is important.

Responsabilités

• Manage a high volume of appointment scheduling/rescheduling across multiple providers and departments.
• Leverage a computerized scheduling system to align provider availability with patient preferences.
• Proactively review the practice schedule to ensure patients are correctly booked and providers' schedules are opened properly.
• Maintain accurate and comprehensive scheduling records to analyze patient and staffing patterns and collaborate with providers and nurses to ensure efficient patient flow.
• Coordinate with providers, clinical staff, and other team members to address scheduling conflicts or concerns; consult with the supervisor on system issues or scheduling challenges.
• Document relevant patient information in the EHR clearly and concisely.
• Effectively manage multiple tasks, ensuring timely notifications of patient normal results, referral appointments, and changes to existing appointments.
• Utilize the patient portal to manage appointment requests and updates.

Connaissances

Communication skills

Customer service

Multitasking

Team player

Outils

Scheduling software

EHR systems

Description du poste

Coastal Women's Healthcare is seeking a Medical Secretary to support our clinical team by managing appointment scheduling and coordinating care with providers and nurses to keep patient flow smooth.

The ideal candidate is organized, detail-oriented, and comfortable in a busy OB/GYN setting, with experience using scheduling software and EHRs, and a strong emphasis on communication and customer service. Must be able to pass a background check and thrive in a fast-paced environment.