Patient Scheduling Specialist - Multidepartment Access

Coquille Valley Hospital; Coos Bay (OR); On-site; USD 38,000 - 56,000; Full time

Job summary

Coquille Valley Hospital in Coos Bay, OR seeks a Patient Scheduler to coordinate centralized scheduling for clinic visits, radiology, infusion, and other services. The role includes patient demographics entry, insurance verification, and authorization handling to ensure accurate registration.

The candidate will place reminder calls, perform pre-registrations, and maintain excellent customer service while supporting cross-departmental scheduling workflows.

Qualifications

• High School diploma or equivalent.
• 1 year hospital experience required.
• Knowledge of medical terminology.
• Effective written and verbal communication skills.
• Ability to multi-task and meet required timelines.
• Strong clerical and computer skills.

Responsibilities

• Place reminder calls to patients regarding scheduled appointments.
• Schedule appointments and complete pre-registrations including insurance verification and POS collection.
• Answer dedicated Centralized Scheduling line and return voicemails within 24 hours.
• Handle urgent calls and faxes with physician/clinical staff direction.
• Coordinate multiple appointments and ensure physician orders are linked to scheduling in the system.
• Cross-train in related functions to support smooth departmental workflow.
• Perform miscellaneous duties to support scheduling operations.

Skills

Medical terminology

Written communication

Verbal communication

Multi-tasking

Prioritization

Clerical skills

Computer skills

Education

High School diploma

Job description

Coquille Valley Hospital in Coos Bay, OR seeks a Patient Scheduler to coordinate centralized scheduling for clinic visits, radiology, infusion, and other services. The role includes patient demographics entry, insurance verification, and authorization handling to ensure accurate registration.

The candidate will place reminder calls, perform pre-registrations, and maintain excellent customer service while supporting cross-departmental scheduling workflows.