Patient Care & Scheduling Coordinator

Optum; Corvallis (OR); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

Optum is seeking an Associate Patient Care Coordinator for The Corvallis Clinic in Oregon. This 40-hour week role supports patient registration, insurance verification, and appointment coordination across multiple sites.

Responsibilities include greeting patients, verifying demographics, navigating referrals, and assisting providers with scheduling. The position emphasizes teamwork, accuracy, and excellent communication, with a schedule Monday–Friday 7:15 am–5:00 pm PST and potential travel to

Qualifications

• High School Diploma or GED.
• 1+ years of customer service or healthcare related experience.
• Intermediate computer proficiency experience (Outlook, Excel, and Word).

Responsibilities

• Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verify patient insurance coverage, acts as cashier for payments and prepares for appointments.
• Greet and check patients in, verify current demographics and insurance coverage. Notifies back-office staff of patient’s arrival in a timely manner
• Working knowledge of the referral process
• Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the EHR
• Contact the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment
• Direct patient flow and prepare patients for exams
• Proactively monitors and manages provider schedules for accuracy
• Actively participate in the cleaning of shared work areas
• Participate in the orientation and training of new employees
• May work at multiple sites as determined by department necessity
• Ability to conduct patient outreach
• Performs all other duties as assigned

Skills

Customer service

Healthcare experience

Outlook

Excel

Word

Education

High School Diploma or GED

Tools

Electronic Health Record (EHR)

Scheduling programs

Medical terminology

Job description

Optum is seeking an Associate Patient Care Coordinator for The Corvallis Clinic in Oregon. This 40-hour week role supports patient registration, insurance verification, and appointment coordination across multiple sites.

Responsibilities include greeting patients, verifying demographics, navigating referrals, and assisting providers with scheduling. The position emphasizes teamwork, accuracy, and excellent communication, with a schedule Monday–Friday 7:15 am–5:00 pm PST and potential travel to