Patient Scheduling Specialist II – Medical Office

US Oncology Network-wide Career Opportunities; Weslaco (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a Scheduler II to support the Texas Oncology Weslaco clinic. This full-time role involves scheduling patient appointments and tests, handling calls, and serving as a liaison between patients and medical staff.

Ideal candidates have 0–5 years of medical office experience, strong communication skills, and proficiency with Microsoft Office. Regular hours are Monday–Friday, 8:00am–5:00pm, in-office at Weslaco, TX.

Qualifications

• High school diploma or equivalent required.
• 0–3 years' experience in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming calls; assesses callers' needs and directs to appropriate personnel.
• Schedules new patients, referrals and returning patients in the computer system.
• Obtains and enters all insurance authorization, and referrals in EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
• May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
• May be responsible for scheduling post-operative follow up appointments with Physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Skills

Medical terminology

Medical coding

Communication skills

Office software proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The US Oncology Network is seeking a Scheduler II to support the Texas Oncology Weslaco clinic. This full-time role involves scheduling patient appointments and tests, handling calls, and serving as a liaison between patients and medical staff.

Ideal candidates have 0–5 years of medical office experience, strong communication skills, and proficiency with Microsoft Office. Regular hours are Monday–Friday, 8:00am–5:00pm, in-office at Weslaco, TX.