Patient Scheduling Specialist — High-Volume Care Center

Grady Health System; Atlanta (GA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness benefits

Retirement savings plans with employer

Paid time off

Professional development opportunities

Employee Assistance Program

Job summary

Grady Health System is seeking a Scheduling Representative to manage outpatient appointment scheduling across Primary Care, Specialty/Subspecialty, and Radiology services within the Grady Health system. The role supports staff, hospital personnel, medical staff, and physician offices in a high-volume, fully computerized environment.

You will be expected to type quickly, handle data entry, and provide patient-centered service while upholding accuracy and privacy.

Qualifications

• High School diploma or GED required.
• Prior experience in appointment scheduling, patient access, billing, customer service or health care preferred.
• Inbound high volume call center experience preferred.
• Typing minimum 30 WPM.
• Data entry and customer service skills with clear speaking voice.
• Knowledge of radiology procedures and exam preparation preferred.
• Medical assistant or CPAR certifications preferred.
• Billing preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Schedules designated Primary Care, Specialty/Subspecialty, and Radiology outpatient visits.
• Performs scheduling in a high-volume, fully computerized environment.
• Acts as a professional liaison for staff, other hospital personnel, medical staff, and physician offices.

Skills

Scheduling

Customer service

Data entry

Typing speed (30 WPM)

Communication

Teamwork

Education

High School diploma or GED

Tools

Siemens OAS Gold/Siemens Invision

Word processing

Spreadsheets

Job description

Grady Health System is seeking a Scheduling Representative to manage outpatient appointment scheduling across Primary Care, Specialty/Subspecialty, and Radiology services within the Grady Health system. The role supports staff, hospital personnel, medical staff, and physician offices in a high-volume, fully computerized environment.

You will be expected to type quickly, handle data entry, and provide patient-centered service while upholding accuracy and privacy.