Patient Scheduling Specialist — Healthcare Admin

Community Health Systems, Inc.; Longview (TX); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision, and life

PTO & illness leave

401(k) match

Career development

Licensure reimbursement

Student loan support

Rewards programs

Collaborative culture

Voluntary benefits

Job summary

Community Health Systems, Inc. is seeking a Scheduling Clerk to coordinate patient appointments and ensure a smooth, efficient patient experience. Collaborate with healthcare providers, patients, and administrative teams to schedule consultations, tests, procedures, and follow-ups accurately.

The role requires front-desk experience, strong communication, and familiarity with EHR systems. This on-site position offers benefits, training, and opportunities for growth within a patient-centered

Qualifications

• Strong knowledge of appointment scheduling, patient flow management, and administrative procedures.

Responsibilities

• Schedules patient appointments for consultations, tests, procedures, and follow-ups.
• Notifies patients of appointment confirmations, cancellations, or reschedules with instructions.
• Accurately enters and updates patient information into the EHR or scheduling system.
• Manages scheduling conflicts and ensures proper allocation of rooms, equipment, and staff.
• Provides general administrative support including calls, filing, and paperwork.
• Assists with patient check-in and registration and provides necessary instructions.
• Communicates with physicians, nurses, and other medical staff to schedule based on priorities and patient needs.
• Generates and maintains scheduling reports and tracks cancellations, reschedules, and trends.
• Performs other duties as assigned and maintains regular attendance.
• Follows policies and HIPAA privacy requirements.

Skills

Customer service

Communication

Organizational skills

HIPAA knowledge

Education

Associate Degree or certification in Healthcare Administration/Medical Office Administration

Tools

EMR systems

Scheduling software

Job description

Community Health Systems, Inc. is seeking a Scheduling Clerk to coordinate patient appointments and ensure a smooth, efficient patient experience. Collaborate with healthcare providers, patients, and administrative teams to schedule consultations, tests, procedures, and follow-ups accurately.

The role requires front-desk experience, strong communication, and familiarity with EHR systems. This on-site position offers benefits, training, and opportunities for growth within a patient-centered