Patient Scheduling Specialist - Elevate the Care Experience

The University of Kansas Health System; United States; On-site; USD 34,000 - 43,000; Full time

Job summary

The University of Kansas Health System seeks a Patient Service Representative Scheduling at the Olathe Cancer Center to manage appointment scheduling, insurance verification, and MyChart support, delivering a smooth patient experience.

The role may handle high-volume calls, front desk coordination, and EMR tasks, working with care teams to prepare for daily appointments; requires strong communication and healthcare terminology knowledge.

Qualifications

• High school diploma or GED required; healthcare experience preferred.
• Experience in customer service within health care or call center is desired.
• Familiarity with EPIC or similar EMR systems preferred.

Responsibilities

• Responds to a high volume of calls and schedules appointments (in person, telehealth, or procedures).
• Assists patients with registration, insurance verification, and MyChart activation.
• Documents information accurately and communicates with care teams.

Skills

Customer service

Communication

Attention to detail

Medical terminology familiarity

Education

High School diploma or GED

Associate's/Bachelor's coursework preferred

Tools

EPIC

Epic Cadence

Job description

The University of Kansas Health System seeks a Patient Service Representative Scheduling at the Olathe Cancer Center to manage appointment scheduling, insurance verification, and MyChart support, delivering a smooth patient experience.

The role may handle high-volume calls, front desk coordination, and EMR tasks, working with care teams to prepare for daily appointments; requires strong communication and healthcare terminology knowledge.