Patient Scheduling Specialist — Day Shift

UW Health; Madison (WI); On-site; USD 55,000 - 65,000; Full time

Job summary

UW Health in Madison is seeking a Patient Scheduling Coordinator to help coordinate patient care through effective scheduling and responsive phone support. This full-time, day-shift role handles appointment setup and acts as the gateway to timely care.

You will schedule complex procedures, evaluate policies, and collaborate with leaders to assess scheduling resource needs, ensuring a smooth patient experience.

Qualifications

• No minimum education required
• High school diploma or equivalent preferred
• Associate's or Bachelor's degree preferred

Responsibilities

• Facilitate and coordinate the care of patients through scheduling
• Schedule complex appointments requiring coordination of multiple resources
• Evaluate scheduling policies and procedures
• Take incoming phone calls from patients and families to assist with scheduling
• Act as a liaison with leadership to determine scheduling resource needs

Skills

Scheduling coordination

Phone-based customer service

Communication skills

Education

High school diploma or equivalent

Associate's Degree

Bachelor's Degree

Job description

UW Health in Madison is seeking a Patient Scheduling Coordinator to help coordinate patient care through effective scheduling and responsive phone support. This full-time, day-shift role handles appointment setup and acts as the gateway to timely care.

You will schedule complex procedures, evaluate policies, and collaborate with leaders to assess scheduling resource needs, ensuring a smooth patient experience.