Patient Scheduling Coordinator: Coordinate Appointments

UW Health; Madison (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

UW Health is seeking a Patient Scheduling Coordinator to join University Hospital in Madison. The role focuses on facilitating care through timely scheduling and coordinating complex appointments that involve multiple resources.

You will handle incoming patient calls, evaluate scheduling policies, and liaise with leadership to determine resource needs. This full-time, day-shift position includes work Monday–Friday with occasional Saturday rotation; hours may vary by department needs and may

Qualifications

• 1 year of previous experience working in an office or customer service environment required.
• 1 year or more electronic medical scheduling preferred.

Responsibilities

• Facilitate and coordinate the care of patients through effective and timely scheduling.
• Schedule complex appointments requiring coordination of multiple resources.
• Evaluate scheduling policies and procedures.
• Take incoming calls from patients and families to assist scheduling needs.
• Act as liaison with leadership to determine scheduling resource needs.

Skills

Scheduling coordination

Customer service

Communication skills

Multitasking

Education

High school diploma or equivalent

Associate's or Bachelor's preferred

Tools

Electronic medical scheduling

Job description

UW Health is seeking a Patient Scheduling Coordinator to join University Hospital in Madison. The role focuses on facilitating care through timely scheduling and coordinating complex appointments that involve multiple resources.

You will handle incoming patient calls, evaluate scheduling policies, and liaise with leadership to determine resource needs. This full-time, day-shift position includes work Monday–Friday with occasional Saturday rotation; hours may vary by department needs and may