Patient Scheduling Specialist — Call Center

Revco Solutions; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance/401k

PTO/Paid holidays

Job summary

Revco Solutions, Inc. is seeking a Scheduler to support patient scheduling and registration processes. This role emphasizes professional communication to arrange appointments, manage times, and coordinate with care providers.

You will handle inbound calls, gather essential information, and assist with insurance referrals, ensuring a smooth scheduling flow for hospital and outpatient services. Strong MS Office skills and multitasking are essential.

Qualifications

• High school diploma or GED required.
• Two years in a professional, customer-service environment preferred.
• Completion of related medical certification program preferred.
• Telephone/call center experience preferred.
• Pre-registration and/or scheduling experience preferred but not required.

Responsibilities

• Schedule appointments and manage times.
• Provide excellent customer service to patients.
• Answer inbound calls from care providers.
• Obtain registration and insurance referral information.
• Facilitate scheduling for hospital and outpatient services.

Skills

Customer service

Problem solving

Attention to detail

Multitasking

Written communication

Verbal communication

MS Office proficiency

Typing speed

Education

High school diploma or GED

Medical certification program completion

Tools

MS Office Suite

Job description

Revco Solutions, Inc. is seeking a Scheduler to support patient scheduling and registration processes. This role emphasizes professional communication to arrange appointments, manage times, and coordinate with care providers.

You will handle inbound calls, gather essential information, and assist with insurance referrals, ensuring a smooth scheduling flow for hospital and outpatient services. Strong MS Office skills and multitasking are essential.