Patient Services, Scheduler

Revco Solutions; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance/401k

PTO/Paid holidays

Job summary

Revco Solutions, Inc. is seeking a Scheduler to support patient scheduling and registration processes. This role emphasizes professional communication to arrange appointments, manage times, and coordinate with care providers.

You will handle inbound calls, gather essential information, and assist with insurance referrals, ensuring a smooth scheduling flow for hospital and outpatient services. Strong MS Office skills and multitasking are essential.

Qualifications

• High school diploma or GED required.
• Two years in a professional, customer-service environment preferred.
• Completion of related medical certification program preferred.
• Telephone/call center experience preferred.
• Pre-registration and/or scheduling experience preferred but not required.

Responsibilities

• Schedule appointments and manage times.
• Provide excellent customer service to patients.
• Answer inbound calls from care providers.
• Obtain registration and insurance referral information.
• Facilitate scheduling for hospital and outpatient services.

Skills

Customer service

Problem solving

Attention to detail

Multitasking

Written communication

Verbal communication

MS Office proficiency

Typing speed

Education

High school diploma or GED

Medical certification program completion

Tools

MS Office Suite

Job description

A Day in the Life as a Scheduler:

M-F 8a to 5pm (CST) Provide excellent customer service skills to establish and enhance positive relationships with the patient. Communicate in a positive and professional manner with the patient, schedule appointments, provide appointment times answer inbound calls from care providers obtaining essential information for registration, scheduling and insurance referral, facilitating the scheduling process for hospital and outpatient services.

What We Offer:

• Insurance/401k
• PTO/Paid holidays

What We're Looking For:

• Ability to work in a production driven call-center environment
• Must demonstrate problem-solving abilities and high attention to detail.
• Computer tech savvy with experience navigating between multiple systems simultaneously
• Must have MS Office Experience, fast and accurate typing skills
• Extensive multitasking ability
• Strong written and verbal communication skills

Requirements:

• High school diploma or GED
• Two years in a professional, customer service-driven environment preferred, completion of related medical certification program
• Telephone/call center experience preferred
• Pre-registration and/or scheduling experience preferred but not required